Legal Documents

Xsport Terms and Conditions – The Complete Membership Guide

Please read these terms carefully before opening an account on Xsport. All rules regarding accounts, betting, payments, bonuses, and responsible gambling are clearly outlined here.

Last Updated: 1 January 2026

Main Quick Overview

The most important parts of the terms, explained in plain language

Age Requirement
Only individuals aged 18 or above may open an account on Xsport. Accounts will be closed if age cannot be verified.
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Payment Policy
Deposit and withdrawal rules, minimum amounts, and processing times are clearly defined. There are no hidden charges.
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Bonus Terms
Each bonus and promotion has its own wagering requirements. Please read the terms carefully before claiming any bonus.
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Account Security
Each member may hold only one account. We strongly advise against sharing your account password with anyone.
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Betting Rules
Once a bet is confirmed, it cannot be cancelled. How a bet is settled in the event of a match cancellation or abandonment is determined in advance.
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Responsible Gaming
Xsport is committed to promoting responsible betting. Self-exclusion, deposit limits, and cooling-off periods are all available free of charge.
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1
General Terms & Scope of Agreement
The Core Foundation of Using the Xsport Platform
Mandatory

By accessing Xsport, you agree to be bound by these Terms and Conditions. This document constitutes a legally binding agreement between Xsport and the member. Please read it in full before using the site.

These Terms apply to all users, from new members to VIP members. Xsport reserves the right to amend these Terms at any time, though members will be notified of any significant changes in advance.

Please Note

Although these Terms are written in Bengali, the authoritative legal document is in English. In the event of any dispute, the English version shall prevail.

  • Xsport provides services exclusively to individuals who are of legal age (18+).
  • Citizens of restricted countries or regions are not permitted to use Xsport.
  • One account per person for personal use only — use for commercial purposes is prohibited.
  • Any misuse of the platform may result in account closure.
2
Account Registration & Verification
KYC & Identity Verification Policy
Mandatory

To register with Xsport, you must provide accurate and truthful information. Accounts created with false or incorrect details may be terminated at any time and the balance may be forfeited.

Registration Requirements

  • Full name (as per National ID or passport)
  • Date of birth (must be 18 years of age or older)
  • Valid Mobile Number & Email Address
  • Current Address

KYC Verification

Xsport may request KYC (Know Your Customer) verification at any time in the interest of security. This is mandatory for large withdrawal amounts in particular.

Type of Proof Accepted Documents Validity
Proof of IdentityNID, Passport, Driving LicenceIf not expired
Proof of AddressUtility Bill, Bank StatementWithin 3 months
Payment VerificationMobile Banking ScreenshotActive Account
Account Security
  • Only one account per person is permitted.
  • Allowing third parties to access or use your account is strictly prohibited.
  • Never share your login credentials — you are solely responsible if your account is compromised.
3
Payment, Deposit & Withdrawal Policy
Complete Guide to Deposits and Withdrawals
Important Information

All payment transactions on Xsport are processed through secure, encrypted channels. Payments from third-party accounts are not accepted — deposits and withdrawals must be made using the same account.

Deposit Rules

  • Minimum deposit: ৳100
  • Maximum daily deposit: determined by membership tier
  • Deposits are typically credited to your account within 1–5 minutes
  • Accepted methods: Mobile Pay, Nagad, Rocket, Bank Transfer, Visa/Mastercard

Withdrawal Policy

  • Minimum withdrawal: ৳500
  • KYC verification must be completed before the first withdrawal
  • Standard withdrawals: 5–30 minutes; VIP: within 5 minutes
  • Bank transfers may take 1–3 business days
Warning

Winnings from bonuses can only be withdrawn after the wagering requirement has been met. Requesting a withdrawal before the wager is complete will result in the bonus being forfeited.

4
Betting Rules & Settlement
Betting Rules & Settlement Policy
Mandatory

Once a bet is confirmed on Xsport, it cannot be changed or cancelled. Please review all details carefully before placing your bet.

General Betting Rules

  • Minimum bet: ৳10
  • Maximum bet: determined by member tier and match type
  • A single bet slip can contain a maximum of 12 selections
  • A maximum of 8 selections is allowed per system bet

If a match is cancelled or has no result

If an event does not start within 36 hours of the scheduled time, the bet will be voided and the stake will be refunded. If a match is abandoned after it has begun, the following rules apply:

  • In cricket, results determined by the Duckworth-Lewis method will be considered valid.
  • Bets are generally void if less than 50% of the scheduled overs are played.
  • In-play bets may be settled based on the score at the point the match was stopped.
Odds Changes

Odds may change before a bet is confirmed. If the "Accept All Odds Changes" option is not enabled, your bet will be automatically cancelled if the odds drop.

5
Bonus & Promotion Terms
Rules for Welcome Bonus, Cashback & Other Offers
Bonus Rules

Xsport bonuses are extra benefits for members. However, each bonus comes with specific terms — failure to meet them will result in the bonus being forfeited.

Welcome Bonus

  • New members can receive up to a 200% bonus on their first deposit.
  • A minimum deposit of ৳500 is required to qualify for a bonus.
  • A 20× wager must be completed before bonus funds can be withdrawn.
  • You have up to 30 days to complete the wagering requirement.

Cashback Offer

Cashback is calculated based on weekly losses. There is no wagering requirement on cashback, but at least one bet must be placed before a direct withdrawal.

Important Bonus Policy
  • Bonuses cannot be claimed on multiple accounts from the same IP address or device.
  • Xsport reserves the right to investigate any suspected bonus abuse.
  • Each promotion's full terms and conditions are available on the respective promotion page.
  • Xsport reserves the right to modify or cancel any bonus at any time.
6
Prohibited Activities & Anti-Fraud Policy
Actions That Will Result in Account Closure
Strict Prohibition

Xsport is committed to maintaining a fair platform. The following activities are strictly prohibited and may result in immediate account closure and balance forfeiture.

  • False Identity: Opening an account using a false name, address, or identity.
  • Multiple Accounts: Creating multiple accounts under the same identity.
  • Arbitrage Betting: Placing opposing bets across multiple platforms to guarantee a profit.
  • Bonus Abuse: Using false information or coordinated methods to claim bonuses.
  • Money Laundering: Using the platform for money laundering.
  • Match Fixing: Placing a bet with prior knowledge that a match result has been fixed.
  • Hacking or Scripting: Using bots or automated software to place bets.
7
Account Suspension & Closure Policy
When and How an Account May Be Closed
Information

Xsport may suspend or permanently close an account under the circumstances listed below. Members may also request to close their own account at any time.

Account Closure by Xsport

  • If evidence of a terms violation is found
  • In cases of suspected fraud or illegal activity
  • If KYC verification is not completed or incorrect information is provided
  • By court order or government directive

Account Closure by Member

Members can request account closure at any time by emailing support@xsport.biz or reaching out via live chat. Please withdraw any remaining balance before closing your account.

Self-Exclusion

If you have a gambling problem, you can apply for a temporary or permanent self-exclusion. This service is completely free, and once active, you will not be able to log in for the duration of the exclusion period.

8
Responsible Betting Policy
Our Commitment to Safe & Fair Betting
Health

Xsport believes that betting is a form of entertainment, not a source of income. That's why Xsport provides a range of responsible betting tools, all free of charge.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Betting will automatically stop once a specified loss limit is reached.
  • Session Limit: Daily play time is subject to a set limit.
  • Cooling-Off Period: Take a temporary break from your account for a set period.
  • Reality Check: Pop-up reminders will be shown at regular intervals.
9
Privacy & Data Protection
Personal Data Collection & Usage Policy
Privacy

Xsport places the highest priority on protecting members' personal data. To learn more about our privacy policy, Privacy Policy Page View.

  • Member data is never sold to any third party.
  • Information may be disclosed to government authorities when required by law.
  • All data is stored on SSL-encrypted servers.
  • Members may request the deletion of their personal data at any time.
10
Changes to Terms & Dispute Resolution
Rule Updates & Complaints Process
Information

Xsport may update these terms and conditions at any time. Members will be notified of significant changes via email or platform notification.

Member Rights After Changes

Continued use of the site after any changes to the terms will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request account closure.

Complaints & Dispute Resolution

For any complaints, please email support@xsport.biz first. If you do not receive a response within 72 hours, you may follow the escalation process. External disputes are resolved through international arbitration.

Contact Us
  • Email: support@xsport.biz
  • Live Chat: Available 24/7 (in Bengali)
  • Response time: typically within 2 hours

Frequently Asked FAQ

KYC (Know Your Customer) verification on Xsport involves three steps. The first is identity verification — you'll need to upload a clear photo of your National ID (NID), passport, or valid driving licence. The second is address verification — a utility bill (electricity/gas) or bank statement issued within the last three months is required. The third is payment method verification — the name and number on your mobile banking account will be matched against your details. KYC is generally mandatory for withdrawals of ৳20,000 or more. The process is typically completed within 24 to 48 hours, and once verified, you won't need to repeat it.

Both options are available. To take a temporary break, you can use a "Cooling-Off Period" or "Self-Exclusion". A Cooling-Off Period lets you pause for anywhere between 24 hours and 30 days — during this time, betting is disabled but you can still log in to your account. Self-Exclusion allows a full break of up to 5 years, during which login is also disabled. For permanent closure, email support@xsport.biz. It is recommended to withdraw all remaining balance before requesting closure, as retrieving funds from a fully closed account may require a separate process.

Read the Terms? Join Now!

Join the Xsport family and enjoy the best betting experience in Bangladesh. Registration is free.

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Payment via Mobile Pay
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