1. Home
  2. FAQ
Help Center

Xsport FAQ – Answers to All Your Questions, Right Here

Payments, bonuses, security, betting rules – everything you need to know, all on one page. Can't find what you're looking for? Talk to us directly.

7
FAQ
2 Minutes
Reading Time
24/7
Live Support
In Bangla
All Answers
Quick Navigation
Support & Services
Bonuses & Offers
Betting Rules
Tournaments & Leaderboards
Payment Methods
Security & Privacy
Promotion Updates
Didn't find your answer?
Our support team is available 24 hours a day. Talk to us in Bengali.
Live Chat
Support & Services

Xsport offers multiple support channels — and you can communicate in Bangla on every one of them:
  • Live Chat: The fastest option. Hit the chat button at the bottom-right of any page on the site. You'll typically be connected within 2 minutes.
  • Email: Email us at support@xsport.biz. Replies typically arrive within 6–12 hours.
  • Telegram: Message Xsport's official Telegram channel and expect a reply within 24 hours.
Service Hours: Live Chat & Telegram 7 days a week, 24 hours a day Active. Email support runs daily too, though responses between 2:00 AM and 6:00 AM may take a little longer.
Bonuses & Offers

Log in to Xsport every day for a chance to earn daily bonuses. Here's how it works:
  • Step 1 Log in to your account and go to the homepage.
  • Step 2 Head to the "Promotions" or "Offers" section and you'll find the daily check-in widget there.
  • Step 3 Click the "Claim" or "Spin" button.
  • Step 4 Winnings are credited to your bonus balance instantly.
Log in 7 days in a row to stack up rewards — starting at ৳50 on day one and going up to ৳500 by day seven. A 1x wagering requirement applies to release the bonus. Miss a day and you can still claim the next day, but your streak resets.
Betting Rules

The minimum bet amount on Xsport depends on the bet type:
  • Single Bet (Sports): Minimum ৳10 bets start from.
  • Accumulator/Multi Bet: From as little as ৳20 – add multiple matches and play at bigger odds.
  • Live Bet: Minimum ৳20 during live matches.
  • Casino/Slots: Some games let you start from as little as ৳5.
Maximum limits depend on the match, market, and your account tier. VIP members enjoy significantly higher limits. Keep in mind that even smaller bets can bring big returns if the odds are right.
Tournaments & Leaderboards

Xsport hosts weekly and monthly leaderboard tournaments. Joining is straightforward:
  • Eligibility: Any member with an active Xsport account is eligible to participate.
  • Points System: Every bet on select games or markets earns you points – typically 1 point per ৳100 wagered.
  • Rankings: The more points you accumulate, the higher you climb on the leaderboard — rankings update in real time.
  • Rewards: The weekly tournament prize pool typically ranges from ৳50,000 to ৳2,00,000. The top 100 players receive prizes.
  • Prize Distribution: Winnings are credited to your account within 24 hours of the tournament ending.
Full rules and details on ongoing tournaments are available on the "Promotions" page.
Payment Methods

Xsport supports nearly all major payment methods used in Bangladesh:
  • Mobile Banking: Mobile Pay, Nagad, Rocket – minimum ৳100, instant processing.
  • Bank Transfer: Dutch-Bangla, BRAC, Islami Bank, and most other scheduled banks — minimum ৳1,000, processed within 1–3 business days.
  • Visa/Mastercard: Debit & Credit Cards — minimum ৳500, instant.
  • Crypto: USDT (TRC-20) — best suited for international users.
On Withdrawal: Mobile Pay and Nagad withdrawals typically arrive within 5–30 minutes. Bank transfers may take up to 1 business day. KYC verification must be completed before your first withdrawal.
Security & Privacy

Xsport uses industry-standard security technology. The key protections in place are:
  • 256-bit SSL/TLS Encryption: Every piece of data sent from your browser to our servers is encrypted – no hacker or third party can intercept it.
  • Password Hashing: Passwords are never stored as plain text — they are hashed using the bcrypt algorithm.
  • Segregated Funds: Your deposited funds are held in a bank account completely separate from Xsport's operational funds.
  • GDPR Compliant: Your personal information is never sold to third parties.
  • 24/7 Fraud Monitoring: Unusual transactions are blocked instantly.
Your information is completely secure with Xsport. To learn more Privacy Policy Read.
Promotion Updates

Xsport adds new or updated offers almost every day. The best places to find them:
  • Promotions Page: All active promotions are listed together in the "Offers" section on the menu or homepage, including expiry dates and terms.
  • Login Popup: Special offers are shown in a popup when you log in.
  • Push Notifications: Keep notifications enabled on the mobile app to get new offers the moment they go live.
  • Email/SMS: Weekly offer newsletters are sent to the phone number and email you provided at registration.
Update Frequency: Daily Offers Refreshes every morning, Weekly Tournament Starts every Monday and Monthly Promotions Arrives on the 1st of each month. Special offers are also available around major matches and series.
"" No questions found on this topic.
Ask us on Live Chat and we'll help you right away.

Using Xsport Why is it so easy?

Every feature built with Bangladeshi users in mind

Fully in Bangla
The platform, support, and bonus terms are all available in Bangla. No English needed.
Support in Your Language
Everything on Mobile
Deposit via Mobile Pay, log in on mobile, withdraw from your phone – everything in the palm of your hand. No laptop needed.
98% of Members on Mobile
Everything Instant
Deposits, withdrawals, bonus credits — waiting around isn't part of the Xsport experience. With Mobile Pay, your money arrives in as little as 5 minutes.
Average 8-Minute Withdrawal
International Security
SSL encryption, 2FA, and fraud detection — every transaction is monitored. Your funds and personal data are secure.
ISO 27001 Certified
Competitive Odds
Xsport offers the best odds in the Bangladeshi market, with especially competitive odds on cricket and football.
Margin as low as 3–5%
Massive Community
Over 500,000 Bangladeshi members. Share tips in our Telegram group and learn from other members' experiences.
Active Community

If You Don't Find an Answer We're Here

Don't see your question in the FAQ? Reach out to us anyway

Live Chat
Use live chat for the fastest resolution. Average response time is 2 minutes.
Active 24/7
Email Support
For complex issues, email us at support@xsport.biz. Expect a detailed response within 6–12 hours.
12-Hour Response
Telegram
Message Xsport's official Telegram. Join the community for tips and updates.
Response Within 24 Hours
Help Articles
Detailed guides, step-by-step instructions, and video tutorials are available in the Help Center.
Anytime

About Xsport FAQ A Few More Things

Xsport serves more Bengali-speaking members than any other betting platform in Bangladesh. Thousands of users reach out to our support team every day with various questions. This FAQ page was created so you can find answers to the most common questions instantly.

Payment is the top concern for most new members – especially how quickly funds arrive via Mobile Pay and whether withdrawals will be a hassle. Based on Xsport's track record, both deposits and withdrawals through Mobile Pay and Nagad are typically completed within minutes.

The Most Useful Tips for New Members

New to Xsport and not sure where to begin? Follow these steps: register first, complete your KYC, claim your welcome bonus, then start with small bets. There's no need to go big right away.

Bonuses confuse a lot of people — just remember, bonus funds can't be withdrawn right away. You need to meet a wagering requirement first. Always read the terms next to each bonus before claiming.

Pro Tip

If you can't find your answer in the FAQ, just type your question in Live Chat. Our agents are happy to assist in Bangla and can resolve most issues quickly.

FAQ Updated Regularly

New questions are added to this page every month, based on what members commonly ask. If you feel an important question is missing, let our support team know.

Xsport believes in full transparency. Rules, terms, fees – nothing is hidden. Ask us anything and you'll get a straight answer.

No more questions – let's get started!

Register on Xsport and claim a 200% welcome bonus. You can be up and running in just 3 minutes.

Register for Free Already a member?
SSL Secured
Register in 3 Minutes
200% Bonus
24/7 Bangla Support
বাংলা